Shipping Policy

At FragranceGoddess, we want every order to arrive safely, smoothly, and on time. We carefully prepare each package and work with trusted shipping partners to provide you with a reliable delivery experience. Please read the information below to understand our shipping process, delivery times, and important shipping details.

📦 Order Processing Time

After your payment has been successfully confirmed, our team will carefully prepare and pack your order.

• Orders are processed within 1–3 business days.
• Orders are not processed, shipped, or delivered on weekends or public holidays.
• During high-demand periods, holidays, or special promotions, processing times may take slightly longer due to increased order volume.

Once your order leaves our facility, you will receive a shipping confirmation email with tracking details.

🚀 Shipping Methods & Rates

We offer flexible shipping options to meet different delivery needs:

Standard Shipping

• Orders below $49.90 USD → Shipping fee: $6.90 USD
• Orders of $49.90 USD or more → FREE Standard Shipping

⏱ Estimated delivery: 12–18 business days

Express Shipping

• Orders below $89.90 USD → Shipping fee: $8.90 USD
• Orders of $89.90 USD or more → FREE Express Shipping

⚡ Estimated delivery: 7–12 business days

Shipping fees and available options will be automatically calculated and displayed during checkout before you complete your purchase.

🌎 Delivery Time Information

Delivery times are estimated from the date your order has been processed and shipped.

Please understand that actual delivery times may vary depending on:

• Your destination country or region
• Customs inspection procedures
• Weather conditions
• Carrier transportation delays
• Peak shopping seasons
• Other unexpected circumstances

While we always do our best to ensure timely delivery, some factors may be outside of our control.

🔍 Order Tracking

Keeping track of your order is easy!

Once your package has been shipped, you will receive a confirmation email with your tracking number. Please allow 24–48 hours for tracking information to become available after shipment.

If your tracking status has not updated immediately, please do not worry — shipping carriers may need additional time to scan and update package information.

🛃 Customs, Taxes & Import Fees

For international shipments, your order may be subject to customs duties, taxes, or import fees depending on your country's regulations.

Any additional charges requested by local customs authorities are the customer's responsibility and are not included in the product price or shipping fee paid at checkout.

✏️ Incorrect Shipping Information

Please carefully check your shipping address before submitting your order.

FragranceGoddess is not responsible for delays, failed deliveries, or lost packages caused by incorrect, incomplete, or inaccurate address information provided by customers.

If you notice an error after placing your order, please contact our support team as soon as possible. We will do our best to assist before the order is shipped.

📦 Lost, Damaged, or Delayed Packages

We understand how important it is to receive your order safely.

If your package is lost, arrives damaged, or you experience any delivery problems, please contact us promptly. Our team will review the situation and work with the shipping carrier to help find the best possible solution.

💌 Need Help?

If you have any questions about shipping, delivery status, or your order, please feel free to contact us through our Contact Us page.

Thank you for choosing FragranceGoddess. We truly appreciate your support and are committed to making your shopping experience simple, secure, and enjoyable. ✨